SBS SpA strives for constant improvement. To this end, the company has now gained UNI EN ISO 9001:2015 Certification for the “Design, development and sale of products for telecommunications, information technologies and home entertainment” at its Miasino site; and “Logistic management of products for telephony, information technology and home entertainment” at its Paruzzaro site. What is ISO 9001:2015 Certification? It is an international standard based on required quality management principles. These include: Customer Focus, Leadership, Staff Involvement, a Process and Systemic Management Approach, Continuous Improvement, Fact-Based Decision Making and Mutually Beneficial Supplier Relationships. It is a standard that defines requirements for quality management systems. It also allows organizations to voluntarily audit these systems and their related production processes. The certification process The certification process involved verification of compliance with in-force anti-COVID regulations. This required a 2-day verification process at the Miasino and Paruzzaro sites. All work processes were carefully and meticulously checked by the certifying body (Bureau Veritas). This is internationally-recognised accredited entity which assessed SBS SpA. It assured compliance with the ISO 9001 standard requirements and subsequently issued the certification which has a 3-year validity. This certification is monitored throughout this period by other checks as well. An important recognition On the “Values” page of our website, we state that “Innovation and service are the guiding principles in developing our product lines”. For SBS, innovation is a key element for growing our business. We have always looked to the future. That is why our long-term objectives are based on research and development. These are the ideals we live by daily. There would be no innovation, however, without robust internal procedures, ensuring the correct execution of operations. The company is constantly monitoring and improving its business processes. This is done to maximize satisfaction among the clients, employees and suppliers we work with in our design, marketing and after-sales service activities. This process of analysis and verification has led the company to develop its Quality Policy and implement a Quality Management System. For SBS, the ISO 9001 certification is an important recognition. It certifies the proper implementation and upkeep of our existing consolidated management system. It also assures that this system complies with specific, internationally valid, reference standards. “We are particularly proud of this result,” says Alessandro Storti, CEO of SBS, “It confirms the fact that quality and reliability have always been the cornerstones of our business. And it does not stop there. This certificate has increased our desire to continually get better. We want to improve the business processes associated with our products and services in a sustained and ideal way.” Storti adds, “This certification represents a way of further safeguarding the efficiency and transparency of the services we provide. Myself, and everyone at SBS, sees this as a way of constantly promoting a culture of quality throughout the company.